Privacy Policy

1. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

• Your name, email address, telephone number and WhatsApp contact details.
• Travel dates, number of travellers and preferred destinations.
• Accommodation preferences, travel style, budget range and activity interests.
• Information about children or other travellers when necessary to prepare an itinerary.
• Dietary, accessibility or other practical travel requirements that you choose to share.
• Messages, enquiries and other information submitted through our website, email, telephone or messaging channels.

Information Collected Automatically

Our website and service providers may collect technical information such as browser type, device type, pages visited, approximate geographic region, referral source, IP address and similar website usage information.

2. How We Use Your Information

We may use personal information to:

• Respond to your travel enquiries.
• Prepare safari, trekking and beach holiday proposals.
• Check accommodation and activity availability.
• Arrange travel services requested by you.
• Communicate itinerary, booking and travel information.
• Coordinate with accommodation providers, guides, transport providers and other suppliers involved in your trip.
• Improve our website, customer service and travel products.
• Maintain business and booking records.
• Prevent misuse, fraud or security incidents.

3. When We Share Information

We do not sell travellers' personal information. Information may be shared when reasonably necessary to organise or support your requested travel services.

This may include sharing relevant information with:

• Hotels, lodges, tented camps and resorts.
• Safari guides and transport providers.
• Trekking and mountain service providers.
• Activity and excursion providers.
• Payment or banking service providers, where applicable.
• Website hosting, email, analytics and technical service providers.
• Authorities where disclosure is required by applicable law or lawful process.

We aim to share only the information reasonably necessary for the relevant service.

4. Cookies & Website Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and improve performance.

Third-party services embedded on our website, including review, map, analytics, video or social-media services, may also use their own cookies or tracking technologies.

You can control or delete cookies through your browser settings, although disabling some cookies may affect website functionality.

5. How Long We Keep Information

We retain information only for as long as reasonably necessary for travel planning, service delivery, communication, record keeping, dispute handling, security and applicable business or legal requirements.

Enquiries that do not result in bookings may be retained for a reasonable period so that we can respond to later follow-up questions or trip planning requests.

6. Data Security

We use reasonable administrative, technical and organisational measures designed to protect personal information from unauthorised access, misuse, loss or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Choices & Privacy Requests

Depending on the circumstances and applicable law, you may contact us to request access to, correction of or deletion of personal information we hold about you.

You may also ask us to stop certain direct communications or update information that is inaccurate.

We may need to retain certain records where reasonably necessary for completed bookings, financial records, dispute resolution, security or legal obligations.

8. Third-Party Websites & Services

Our website may link to external websites, including accommodation providers, review platforms, social-media services and travel partners.

These third parties operate under their own privacy policies and terms. Wakanda Tanzania Safari is not responsible for how an external website collects or processes information after you leave our website.

9. Children's Information

Family travel enquiries may require information about children, such as their age, to prepare suitable accommodation, transport and activities.

Such information should be provided by a parent, guardian or responsible adult and should be limited to what is reasonably necessary for travel planning.

10. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology or business practices change.

The revised version will be published on this page with an updated revision date.